6ubd Privacy Policy — How We Handle Your Data

Introduction

This Privacy Policy ("Policy") describes how 6ubd ("we", "us", "our") collects, uses, stores, and shares personal information about users ("you", "your") of the 6ubd platform at 6ubd.pro. By registering an account or using any part of the 6ubd platform, you confirm that you have read and accepted this Policy. If you do not accept this Policy, you must not use the platform.

This Policy applies to all personal data 6ubd processes in connection with your use of the platform, including information provided during registration, account use, financial transactions, customer support interactions, and your browsing behaviour on the site. 6ubd is committed to handling your personal data responsibly and in accordance with applicable data protection principles.

1. Information We Collect

6ubd collects personal information that you provide directly, information generated through your use of the platform, and in certain circumstances, information from third-party service providers. The categories of personal data we collect include:

• Identity data: full name, date of birth, gender, and copies of identity documents provided during KYC verification (such as National ID, passport, or driving licence).
• Contact data: email address, mobile phone number, and residential address in Bangladesh.
• Financial data: mobile wallet identifiers (bKash, Nagad, Rocket account references), transaction history including deposits, withdrawals, and bet records. We do not store full payment card numbers; card transactions are handled by our payment processor partners.
• Technical data: IP address, device type, operating system, browser type and version, time-zone setting, and pages visited on 6ubd.pro. This data is collected automatically when you use the platform.
• Usage and behavioural data: game and betting activity logs, session duration, bonus usage history, responsible gaming tool usage, and customer support correspondence.

6ubd does not collect sensitive personal data (such as racial or ethnic origin, political opinions, religious beliefs, biometric data, or health data) unless required for specific legal compliance purposes, in which case it will be collected with your explicit consent and handled with additional safeguards.

2. How We Use Your Information

6ubd uses the personal data we collect for the following purposes, always in accordance with the legal basis described in section 3 of this Policy:

• Account management: to create, maintain, and administer your 6ubd player account, including verifying your identity and age as required.
• Service delivery: to process your deposits and withdrawals, settle bets and casino game outcomes, and provide you with access to all 6ubd gaming services.
• Compliance: to meet our legal obligations including anti-money laundering (AML) checks, Know Your Customer (KYC) verification, fraud prevention, and responsible gaming obligations.
• Customer support: to respond to your enquiries, resolve disputes, process complaints, and provide technical assistance related to your account or transactions.
• Security and fraud prevention: to monitor platform activity for suspicious behaviour, protect against account takeover, identify and prevent bonus abuse, and maintain the integrity of the platform.
• Marketing communications: to send you promotional offers, bonus notifications, and updates about new games or features at 6ubd, where you have consented to receive such communications. You can withdraw consent at any time by contacting [email protected].

3. Legal Basis for Processing

6ubd processes personal data only where there is a valid legal basis for doing so. The legal bases we rely on include:

• Contractual necessity: processing required to perform the contract between you and 6ubd — including account creation, payment processing, and bet settlement.
• Legal obligation: processing required to comply with applicable laws and regulations, including AML, KYC, and responsible gaming regulations.
• Legitimate interests: processing for fraud prevention, security monitoring, and platform improvement, where our legitimate interests are not overridden by your rights.
• Consent: processing for marketing communications, where you have given explicit consent. Consent can be withdrawn at any time by contacting [email protected] without affecting the lawfulness of prior processing.

4. Sharing Your Information

6ubd does not sell your personal data to any third party. We share personal data only in the following limited circumstances:

• Payment processors: we share necessary transaction data with bKash, Nagad, Rocket, Upay, and card payment processors strictly for the purpose of processing your deposits and withdrawals. These providers are contractually bound to handle your data securely.
• Game software providers: Pragmatic Play, Evolution Gaming, Ezugi, Spribe, and other game providers may receive session and gameplay data necessary to deliver and certify their games. This data sharing is governed by data processing agreements.
• Regulatory and law enforcement authorities: where 6ubd is required by law, court order, or regulatory obligation to disclose personal data. We will notify you of such disclosures where legally permitted to do so.
• Identity verification services: third-party KYC and AML screening providers used to verify your identity and check against sanctions lists. These providers are contractually prohibited from using your data for any purpose other than verification.

5. Cookies and Tracking Technologies

6ubd uses cookies and similar technologies on the platform. A cookie is a small data file placed on your device when you visit the site. We use the following categories of cookies:

• Strictly necessary cookies: essential for the platform to function, including session management, login persistence, and security. These cannot be disabled without impairing core functionality.
• Analytics cookies: used to understand how users interact with the platform — for example, which pages are most visited, how long sessions last, and where errors occur. This data is aggregated and not used to identify you personally.
• Functionality cookies: remember your preferences such as language settings, responsible gaming limit preferences, and notification opt-in status. These improve the experience of returning players.

6ubd does not use advertising or tracking cookies to profile you for third-party advertising networks. You can manage cookie preferences through your browser settings. Please note that disabling necessary cookies may affect the functionality of your 6ubd account.

6. Data Security

6ubd takes the security of your personal data seriously. We implement technical and organisational measures designed to protect your data against unauthorised access, accidental loss, alteration, disclosure, or destruction. These measures include 256-bit SSL encryption for all data transmitted between your device and 6ubd's servers, encrypted storage of sensitive account data, access controls limiting data access to authorised personnel only, and regular security reviews.

No method of data transmission or storage is completely secure. While 6ubd uses industry-standard protections, we cannot guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights, 6ubd will notify affected users without undue delay and take all reasonable steps to mitigate harm.

7. Data Retention

6ubd retains your personal data for as long as necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements. Account data is generally retained for the duration of your active account plus a period of five years after account closure, as required for anti-money laundering compliance.

Betting and transaction records are retained for a minimum of five years as required for AML compliance. Customer support communications are retained for three years. Where data is no longer required, it is securely deleted or anonymised in accordance with 6ubd's data retention schedule.

8. Your Privacy Rights

Subject to applicable law, you have the following rights in relation to the personal data 6ubd holds about you. To exercise any of these rights, please contact us at [email protected] with the subject line "Privacy Rights Request". We will respond within 30 days.

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  Right of access: you may request a copy of the personal data 6ubd holds about you, including the categories of data, the purposes for which it is processed, and any third parties it has been shared with.
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  Right to rectification: if any personal data 6ubd holds about you is inaccurate or incomplete, you have the right to request that it be corrected or completed without undue delay.
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  Right to erasure: in certain circumstances you may request that 6ubd delete the personal data it holds about you. Note that this right is subject to our legal retention obligations — we may not be able to delete data we are legally required to retain.
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  Right to object: you may object to our processing of your personal data where we rely on legitimate interests as the legal basis. You also have an unconditional right to object to processing for direct marketing purposes at any time.
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  Right to data portability: where processing is based on consent or contractual necessity, you may request a copy of your personal data in a commonly used, machine-readable format for transfer to another service provider.

We will respond to all privacy rights requests within 30 days of receipt. In complex cases we may extend this period by a further 30 days with notice. There is no charge for exercising your rights, unless a request is manifestly unfounded or excessive, in which case a reasonable fee may apply.

9. Third-Party Services

The 6ubd platform integrates third-party services including game software from Pragmatic Play, Evolution Gaming, Ezugi, and Spribe; payment processing services from bKash, Nagad, Rocket, Upay, Visa, and Mastercard; and analytics and security services. When you interact with these third-party services, their own privacy policies govern how they collect and use data related to your interaction with their systems.

6ubd selects third-party providers carefully and requires all processors to sign data processing agreements committing them to handle your data securely, to use it only for the purposes for which it was shared, and not to disclose it to any further parties without 6ubd's authorisation.

10. Minors and Age Verification

6ubd's services are strictly intended for individuals aged 21 years and above. 6ubd does not knowingly collect personal data from individuals under the age of 21. If you are under 21, you must not register an account or use the 6ubd platform. If 6ubd becomes aware that personal data has been collected from a person under the age of 21 without appropriate verification, that account will be suspended immediately, any funds returned to the source payment method where possible, and the data deleted in accordance with applicable law.

11. Changes to This Policy and Contact

6ubd reserves the right to update this Privacy Policy at any time. When we make material changes, we will post the updated Policy at 6ubd.pro/privacy-policy and, where practicable, notify registered players via their registered email address or mobile number. The date at the top of this Policy indicates when it was last revised. Your continued use of the platform after any update constitutes acceptance of the revised Policy.

For any questions, concerns, or requests relating to this Privacy Policy or your personal data, please contact our privacy team by email: [email protected]